Focus Series 102: Office Risks

Risk Management Focus: Office Risks

1 CME Category One Credit toward AMA Physicianís Recognition Award

Information

The need for the program was determined from comments from previous seminar participants and from malpractice insurance statistics.

Goals

This seminar examines risk factors that lurk in medical offices, where nearly 30 percent of medical claims originate. Such risks may be procedural (for example, the protocols your assistants follow in pursuing bad debts). Some are systems-based, like the steps you follow in reviewing lab reports before they are filed. Such routine activities as patient scheduling, tracking lab reports and x-rays, and maintaining records can produce risks that may increase the chances of suit.

This seminar will show the physician what to look out for, and what to do when you find such risks in your office.

Objectives

Better identify the practice patterns which contribute to perceived quality problems or product potential liability risks.
Recognize the importance of telephone communication on quality and liability.
Know when and how to obtain informed consent in the office.
Recognize the role of written office procedures in managing risk.

Methodology

This seminar is a self-study seminar, with CME test.

Target Audience

This seminar is designed for physicians of all specialties who want to sharpen their risk management skills. A basic knowledge of risk management and malpractice is assumed.

Faculty

This seminar was authored by Rosemary Gafner, Ed.D.

CME Information

This seminar is provided in partnership with Medical Risk Management, Inc.

Medical Risk Management, Inc. is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education to physicians. Medical Risk Management, Inc. designates this continuing medical education activity for a maximum of 1 Category 1 credit(s) toward the AMA Physician's Recognition Award. Each physician should claim only those credits that he/she actually spent in the educational activity.

This activity was planned and produced in accordance with the ACCME Standards for Enduring Materials.

Physicians who satisfactorily complete this seminar with a score of 80 percent or better will receive a certificate of completion that will document their participation in this program.

Required Time

Estimated study time: 45 minutes
Estimated testing time: 15 minutes